Airkit.ai
Overview
A low-code platform enabling businesses to build AI-powered customer engagement applications across multiple channels.
Airkit.ai is a low-code platform that empowers businesses to create AI-driven customer engagement applications seamlessly integrated across various channels, including web, mobile, voice, and email. Utilizing OpenAI's GPT-4, Airkit.ai's solutions are designed to autonomously resolve a wide array of customer inquiries, such as order status updates, returns, and product support, thereby enhancing customer satisfaction and operational efficiency. In October 2023, Salesforce announced its definitive agreement to acquire Airkit.ai, aiming to integrate its capabilities into Salesforce's Service Cloud to advance AI-driven customer experiences.
Autonomy level
50%
Comparisons
Custom Comparisons
Some of the use cases of Airkit.ai:
- Developing AI-powered customer service agents without extensive coding.
- Automating responses to common customer inquiries across multiple channels.
- Enhancing customer engagement through personalized, AI-driven interactions.
- Integrating AI capabilities into existing customer service workflows to improve efficiency.
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